Privacy Policy

1. Information we collect

We collect information you provide directly and information gathered automatically when you use this website:

Information you provide: name, email address, phone/WhatsApp number, company name, and project details you submit through our contact forms, quote forms, or WhatsApp chat.

Information collected automatically: pages visited, time spent on pages, browser type, device information, and approximate location, collected through cookies and analytics tools once enabled.

2. How we use your information

We use your information to respond to enquiries and provide quotes, deliver the services you request, improve our website and marketing, and comply with legal obligations. We do not sell your personal information to third parties.

3. Cookies

This site uses cookies for essential functionality (such as remembering your cookie consent choice) and, with your consent, analytics cookies that help us understand how visitors use the site. You can accept or decline non-essential cookies through the consent banner, and you can clear cookies at any time in your browser settings.

4. Third-party services

We use trusted third-party services to operate this website, including our hosting provider, form processing, WhatsApp (Meta) for chat, and analytics tools. These providers process data only as needed to provide their services and are bound by their own privacy policies.

5. Data retention

Enquiry and quote data is retained for as long as needed to handle your request and maintain business records, typically no longer than 24 months after our last contact unless a longer period is required by law or an ongoing business relationship.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us via WhatsApp at +971 55 525 7366 or through our contact page. We will respond within 30 days.

7. Data security

We apply reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and restricted access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected in the “Last updated” date above. Continued use of the website after changes constitutes acceptance of the updated policy.